
Surgery Hero
A digital clinic transforming patient care by guiding individuals through surgical preparation and recovery at home, offering personalised programmes via a mobile app supported by health coaches for tailored support and accountability, and fostering peer support for an enriched surgical journey experience.
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Surgery Hero is a digital pre-habilitation clinic, helping people prepare for and recover from surgery at home. The solution provides personalised 1-to-1 health coaching support, digital guidance, and access to an extensive library of educational resources, delivering remote perioperative care via a smartphone.
The innovation aim is to modify risk factors by supporting individuals to increase physical activity levels, quit smoking, reduce alcohol intake, improve sleep duration and quality, and enhance preparedness for their perioperative journey.
The impact
• £1248 average cost saving per person
• 2-day average reduction in Length of Hospital Stay (LoS)
• 65% reduction in post-operative complication rates (6% versus 13%)
• 10-point average improvement in Patient Activation Measure (PAM)
• 50% fewer unplanned cancellations
• 75% reduction in 30-day readmissions
“It’s been frighteningly positive! From the first chat I had with my coach, I’ve never really looked back. Everything just dropped into place… the diet… the lifestyle… and everything else really. It just fell into place very neatly.”
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