EnrichMyCare: Seeing the whole child, not just the appointment
Find out how EnrichMyCare is helping NHS children’s services transform fragmented care pathways, bringing families, schools and clinicians together so more children receive the right support sooner.
Children with neurodevelopmental conditions such as autism and ADHD are waiting two to four years for assessment in some NHS services. Demand continues to grow while workforce capacity remains under pressure, leaving clinicians managing increasingly complex caseloads. More than 80% of referrals arrive incomplete, meaning valuable clinical time is often spent gathering information rather than assessing children, while families and schools can feel disconnected from the process.
For Saran Muthiah, these weren’t challenges observed from the outside. They were challenges he experienced throughout 23 years working within NHS children’s services.
Whether in a large teaching hospital or a small rural team, Saran repeatedly saw excellent clinical care slowed down by fragmented pathways, disconnected information and administrative processes that made it difficult for professionals to see the whole child before an appointment. To address this, he founded EnrichMyCare which brings families, schools and clinicians onto a single shared pathway, using pathway mapping, workflow automation and AI-enabled clinical intelligence. The aim is to help NHS organisations release clinical capacity, accelerate access to appropriate intervention, and continuously improve complex children’s pathways.
Since its first NHS pilot, EnrichMyCare has expanded to work with six NHS trusts across neurodevelopmental, neurodisability, epilepsy and care transition pathways.
Now an NHS Innovation Accelerator fellow, Saran is focused on helping more NHS organisations redesign children’s services around better information, stronger collaboration and continuous improvement.
What is EnrichMyCare and what problem does it solve?
EnrichMyCare gives NHS children’s services a single shared pathway, so families, schools, administrators and clinicians are no longer each working from separate systems and a partial picture of the child.
Families and education professionals can submit structured referrals, symptom diaries, behavioural observations and supporting videos before appointments take place. Clinicians receive richer, more complete information ahead of assessment, reducing time spent assembling evidence and allowing appointments to focus on understanding children’s needs and planning care. AI-enabled clinical intelligence helps flag patterns within the available information for clinicians to review, but every clinical decision remains with the responsible clinician.
At Derbyshire Healthcare NHS Foundation Trust, EnrichMyCare’s first pilot reduced assessment time by around 40%, with many cases that previously required up to three appointments being completed within one consultation. At Leeds Teaching Hospitals NHS Trust, the epilepsy pathway is progressing from early feasibility work into a larger evaluation across a service supporting more than 400 patients.
“The real opportunity isn’t just to save clinicians time. It’s to bring families, schools and clinicians onto the same pathway, with the right information available at the right time. When information flows more effectively, clinicians spend less time chasing evidence and more time understanding the child.”
“The real opportunity isn’t just to save clinicians time. It’s to bring families, schools and clinicians onto the same pathway, with the right information available at the right time. When information flows more effectively, clinicians spend less time chasing evidence and more time understanding the child.”
What was your inspiration and motivation?
Early in his career, as a trainee physiotherapist, Saran worked with a five-year-old girl with cerebral palsy who had been told she would never walk. Three months later, she took her first independent steps.
That moment shaped the direction of his career and reinforced a belief that has stayed with him ever since, and that is when clinicians have the time, information and support they need, they can change children’s lives.
After two years working in India, Saran moved to the UK, where he has now spent 23 years working within NHS children’s services, across busy city services and stretched rural teams alike. He has helped establish new services, improve pathways, and support families navigating increasingly complex healthcare journeys.
Wherever he worked, the same challenge kept emerging. The expertise existed. The commitment existed. But families, schools and clinicians were often working with different pieces of the same story, delaying decisions that could have been made sooner. Over time, Saran became convinced that improving children’s services wasn’t simply about increasing capacity, it required redesigning pathways so everyone involved could work from the same picture throughout a child’s journey. EnrichMyCare, refined over the past seven years, is the result.
“I’ve spent 23 years working within NHS children’s services, so EnrichMyCare wasn’t born from an idea looking for a problem, it grew out of challenges I’ve lived with throughout my career. Everywhere I worked, I saw dedicated professionals delivering exceptional care, but too often held back by fragmented pathways and disconnected information. I wanted to build something that helps families, schools and clinicians work from the same picture, so children get the right support sooner.”
“I’ve spent 23 years working within NHS children’s services, so EnrichMyCare wasn’t born from an idea looking for a problem, it grew out of challenges I’ve lived with throughout my career. Everywhere I worked, I saw dedicated professionals delivering exceptional care, but too often held back by fragmented pathways and disconnected information. I wanted to build something that helps families, schools and clinicians work from the same picture, so children get the right support sooner.”
Why did you become a fellow?
Following successful NHS pilots and growing adoption across children’s services, Saran joined the NHS Innovation Accelerator to help take EnrichMyCare from early adopter sites to wider NHS adoption.
“The challenges facing children’s services aren’t unique to one NHS trust, they’re the same story everywhere. Pilot data gets you in the room with one trust. The NIA gives you the network and the credibility to have that conversation at scale, across the country.”
Looking ahead
Over the next few years, Saran wants EnrichMyCare to become the way NHS organisations design, deliver and continuously improve complex children’s pathways. He wants to begin with neurodevelopmental, neurodisability, epilepsy and care transition services, and extend to any pathway where better collaboration and information can help children get care sooner.
“The goal is simple, every child should be seen as a whole person, not just through the lens of a single appointment. I want to know how many more children get seen sooner because families, schools and clinicians are finally working from the same picture.”
Ultimately, success won’t be measured by the number of organisations using EnrichMyCare, but by the difference it makes to children, families and the professionals who support them.
Want to find out more? Visit the innovation page where you can contact the innovator directly, or check out their website.
