This case study outlines the key lessons learned from the introduction of digital processes to the Continuing Healthcare (CHC) and Complex Care Service in Cheshire and the Wirral between 2016 and 2018.It draws together some brief contextual background to the relevant CCGs, the key drivers for their decision to go digital, how the changes were implemented and the service‚Äôs aspirations for the future. The case study concludes with an overview of the key benefits, challenges, lessons learned and next steps.[button size=”medium_rd_bt” t_color=”#ffffff” b_color=”#006298″ url=” ” target=”yes”]Read Continuing Healthcare Improvement Case Study[/button]

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